Abu Dhabi, UAE
: A minimum of an M.D Degree
: Any Nationality
: 6 - 10 years
: Medical / Health Care
: 01 - Mar - 2018
Job Description
Work Performed:
Provide medical and technical advice, as required to the Section Head – Clinical Reviews Investigations and/or Disciplinary Committee with the objective of ensuring timely and appropriate resolution of complaints
Conduct initial meeting with the complainant to understand the nature of the complaint
Review the medical chart and the complaint and decide the appropriate mode of investigation
Proper assessment of lodged complaints
Formulate relevant questions to be answered by the independent clinical review panels;
Conduct thorough investigation and ensure completion of all documents, information prior to sending the case to Independent Clinical Review or Disciplinary Committee;
Conduct meeting with healthcare professionals and clarify areas of concerns regarding treatment provided as deemed necessary;
Attend Disciplinary Committee meetings to discuss complaints;
Convey the outcome of the investigation to complainant;
Conduct trend analyses of received complaints, and submit an annual report on them
Assist the Section Head – Clinical Reviews & Investigations and/or Disciplinary Committee in the decision making process specifically through medical and technical advice with determination on the reasonableness and appropriateness of medical treatment and intervention
Report to Section Head on any errors in patient medical records, files and documents
Participate in the development and implementation of department policies and procedures and ensure alignment with the overall strategic goals of HAAD
Attend key scientific meetings / conferences and keep abreast of relevant scientific publication to maintain awareness of current scientific developments within specialized therapeutic areas, and establish and maintain contacts with external customers and opinion leaders
Maintain confidentiality and privacy of patient, client, and employee information in verbal, written, telephonic and electronic forms at all times in accordance with HAAD laws and regulations
Prioritize and identify the cases to be discussed in Disciplinary Committee according to their risks to community and to facilitate progression of cases within timeline allocated
Assist in development and implementation of tools/measures to fulfill the section goals and objectives.
Perform such other related tasks as they arise and as delegated by Section Head – Clinical Reviews & Investigations.
Desired Candidate Profile
Minimum Requirements:
A minimum of an M.D Degree.
Minimum of 10 years of relevant experience in a healthcare or medical field.
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