Customer Relation Duties in Showroom and Outdoor Sales

· Welcomes customers by greeting and assisting them.

· Directs customers by escorting them to the counters and suggesting items.

· Advises customers by providing information on products.

· Prepare and deliver appropriate presentations on products and services

· Helps customers make selections by building customer confidence byoffering suggestions and opinions.

· Documents sales by creating or updating customer profile records.

· Follow up and Follow through on all the complaints of customers

· Follow up on inquiries from existing and new customers

· Handle the channel network such that our products are available at consumption points at all times.

· Generate secondary sales - techno commercial discussion at sub-dealers, traders, and end users

· Prepares reports by collecting, analyzing, and summarizing information.

· Search for and develop new customers within existing customer segments

· Create Minutes of Meetings for the clients and the customers.

· Get Feedback on the products from the customers and the clients

· Provide management with information regarding the market (customer and competitor activity, potential risks and chances for the business ).

· Prepare adaily report to the Management.

· Content creator for product marketing and sales on the website, social media, and visual advertisements.

Skills

· Proven experience in building effective relationships with internal and external customers.

· Possess deep knowledge of business product offerings and value proposition

· Networking with large contractors, Builders, and Developers.

· Have experience in working to tight deadlines

· Have excellent organizational skills

· Have personal and professional credibility

· Be confident, dynamic, and creative

· Have excellent communication skills